Coaches are able to provide their clients with confidence
that they themselves have the capability to solve their own problems. In order
for people to be able to understand that they are the best people to make their
goals become reality they have to be convinced that their decisions are valid.
Being able to talk issues through with someone who is non-judgmental can be a
helpful tool in providing clarity to leaders. Coaches should refrain from
making judgmental statements when working with clients but instead focus on
talking through issues with the client.
Coaching is helpful to both the individual and organization.
Coaching helps individuals determine goals and deadlines. The benefits to the
individual are that with goals, productivity increases and with deadlines,
people are able to focus on what needs to be accomplished which again,
increases productivity. The coach can help employees create a better work/life
balance which leads to happier employees. Periodic support and feedback
provides the coachee with regular self-assessment tools that will promote
flexibility and adaptability. When the organization is willing to invest in
employees in this way, employee retention increases and skillful and talented
people are attracted to the organization.
From an organizational standpoint, coaching, as mentioned
above, creates happier employees which will increase productivity. This happiness
and self-awareness will produce better relationships with organizational
partners and customers positively impacting strategy. Coaching improves the
perception that leaders and managers are interested in employees and their
personal growth which means they will work harder for the organization.
In my organization, I think the impact would be substantial.
There are many who do not feel as though their opinion matter and they show up,
do their jobs, and go home. Coaching would provide motivation to these
employees so that their ideas and opinions can be heard. It may also impact
employees to seek further knowledge and responsibility within the organization.
For me, it would be helpful to have someone to talk through
issues with. Coaches asking probative questions would provide me with the
opportunity to analyze issues form different perspectives. I would also hope
that the coach would provide useful feedback that allows me to grow and pursue
help for areas of weakness.
For my organization, I only see benefits. There are many
people here who are tied to their desks the entire day and need someone to point
out their strengths and encourage them to form personal goals for themselves.
When you invest in your employees, they will invest in you creating a win-win
situation for employee and organization.
References: Obolensky, N. (2012). Complex adaptive
leadership, embracing paradox and uncertainty. Gower Publishing Company.
von Hoffman, C. (1999). Coaching: The ten killer myths. Harvard Management Update, 4(1), 4.
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